Frequently Asked
Questions

You simply sign up and get a 14 day free trial before any payment is taken. You can cancel at any point during this trial period and will not be charged.

Yes, you can reach us directly at info@blindshark.io or send us a message on our Discord channel or any of our major social media accounts. We aim to be as engaged with our community as possible and will assist you as quickly as we can.

We process payments securely through Stripe, accepting all major credit and debit cards for your convenience and safety.

There are two ways to set up a tournament: you can jump straight into a tournament and begin setting up your tournament preferences like buy-ins, payouts, blinds, player registration, etc., or you can create a league and schedule a tournament in the league calendar for that league.

Yes, full blind customization is accessible: levels, breaks, durations, blind and ante amounts. With some preset options available and a blind calculator for quick set up.

This is a web based application and requires an internet connection.

The current tournament limit allows for up to 9 tables of 11 players at each table.

There are some pre-set customization options now, this is also being worked on to introduce soon so you can display your clubs branding on the dashboard and clock displays.

You can create up to 3 leagues and then manage these through a detailed and intuitive dashboard. You can add league players, schedule tournaments, track league player data and leaderboard, and view league player data and league tournament history.

All eliminations are automatically tracked and positions will be presented in a leaderboard at the end of the game, displaying rebuys, addons, payouts and points allocated.

There is currently no exporting functionality as everything is automated and displayed cleanly on our platform. We want to provide you with a robust tournament manager platform that stores and tracks all your player, tournament, and league data.